Saturday, July 27, 2013

Service

Last December at a Christmas Staff Party my boss gave a little speech. It wasn’t one of those typical boss to employee speeches, with ostentatious compliments to his little minions that were filled with fluff. Nope, in this speech, my boss talked about how we can only be happy (and succeed as a company along the way) by serving others. Part of the mantra that my work has is “Committed to Service”. My boss discussed how our company could move forward when we look to serve both our coworkers and our customers. I hadn’t honestly thought of my work before as service. I mean, service is what I do when I’m doing things for people for Church stuff or after my workday is done. But nope, I realized that service is just doing things for people. That’s it. And so this past summer it’s been cool being a delivery boy. Ya, kind of a big title deal, I know. Aside from the lucrative title, my job just lets me help people that need things. It has opened my eyes to what a company means when it “provides a service”.  Sure the company gets paid for it. But when you’re doing things for people- especially things that they can’t do for themselves (think of Christ for that one), then you’re gonna be happy.

Now I’m no expert on this. I can’t say I look at all my work as serving and that I am happy with it 24/7. Sure, there are days when I look at the clock and want it to just be 5 already.  But it’s been neat seeing how happier I’ve been in just trying to think of my work in terms of service. But I guess what I’m really saying in all of this is that most things we do on a routine basis can be done two ways: for others or four ourselves.

Let’s take college for example. It’s hecka competitive, pretty stressful, and a tad bit overwhelming sometimes. But in all of that you can see two attitudes one might take. Attitude number one: I want to make money for myself, I want to be the best, I want to show everyone that I can do better than everyone else, thus helping me achieve my goals. Attitude number two: I want to provide for others, I want to ensure that my family is taken care of, I want to find meaning in what I do. I think you get the difference between the two.

Robin Williams summarizes this second attitude well in Patch Adams when he tells his doctor what he wants to do with his life: “I want to help people. I want to learn about people and help them with their troubles”.  The doctor who Patch is confessing his to then indignantly responds to Patch, “That’s what I do”. Then, the witty Patch pierces by him by saying “but you suck at it”.  Here’s the clip of the video in case you want to watch it. I think it’s hilarious!



Well to summarize, we can do a lot of what we do it two different ways: for us or for others. Going to church, setting up a business, being a parent, a spouse, a good brother or sister, being kind to people. All of that. There’s a saying in sales: it’s not what you say but how you say it. Similarly in service, It doesn’t matter what you do as much as how you are doing it.  That’s my two cents for the month.